Musings on iPhone usability
So, I’ve had my iPhone for just over a month now, and I must say that it’s still just about the niftiest device that I’ve ever used. Seriously, it’s right up there with my MacBook Pro & the DirecTV DVR, which were heretofore the best and/or biggest game-changing pieces of technology that I’ve ever owned.
The Blackberry Curve that was replaced by the iPhone was certainly quite good, from a utilitarian standpoint. It was/is a great smartphone. But, I would state that it (and the Blackberry as a platform), IMO, is primarily a phone/communications device that has had some other things bolted onto it in order to become a more fully functional tool. And, make no mistake about it, it does these things very well. Even setting market share arguments aside, RIM has good technology, and they make it available to folks in attractive form factors that enable those folks to do lots of useful & necessary things. But deep in their heart/soul, Blackberries are still those two-way pagers — that’s their DNA.
The iPhone, on the other hand, feels to me like a computer — a Macintosh — that has a phone that’s been smartly grafted into it. Largely, IMO, that’s because of the fact that Safari works just like it does on any “regular” Mac, and that Mail on an iPhone handles attachments/content just like a regular mail client does. I’ve been able to read/view Word/Excel/PDF/photo files, and any other mail attachments without any problem on the iPhone — something that wasn’t nearly the case on my Blackberry (it was always a struggle). And, to put it simply & bluntly, the Blackberry browser is flat out inferior to Safari.
Quite frankly, and this was a surprise to me, the overall experience with the iPhone is good enough that, if I were presented with a situation where I was without a computer for an extended period of time (say a few days to a week or so), it would only be a minor inconvenience (with the Blackberry, it’d have been a major setback). I could do most everything I do on a daily basis, with very little change in how I do it. The biggest inconvenience/oddity is that there’s no cut & paste functionality, which impacts more than you might think.
As an iPod, it’s as stellar as you would imagine. So, the only thing I’ll mention in that regard is more a commentary on integrated car audio/phone functionality — if you can get it, do so! I can control the iPod using the stereo touchpad controls, via the USB link in my Honda Civic, and it’s very nifty. It’s fully integrated and it keeps the iPhone charged, which is an advantage over the regular audio-in jack option (which is still better than FM or cassette options). For phone use, I’ve got the integrated Bluetooth Hands-Free control, that allows full use of the phone, and is much easier (and, I hope, safer) than even the Bluetooth headset that I had been using. These aren’t unique to the iPhone, I know, but I do like how this functionality works with the iPhone, compared to what I had with my Blackberry & regular iPod.
As a side note, switching from Verizon to AT&T wasn’t a problem for me, either in terms of the mechanical process of switching (the conversion of the corporate account’s ownership to me & porting the number from Verizon to AT&T was painless), or in terms of Verizon vs. AT&T. I’ve actually found AT&T to be pleasant enough to work with after so many years of dealing with Verizon (their web interface is much better, IMO), the pricing & service plans are comparable enough to be a wash, and the coverage hasn’t been an issue where I spend my time (even when I’ve traveled far afield to West Lafayette & Akron). The next step will be getting Deb moved over to AT&T when her Verizon contract runs out in May, and then we’ll get a family plan set up (and probably have to deal with the inevitable of getting Melissa set up with her first phone…).
About the only thing that was easier with my Blackberry was integrating & synchronizing my work & personal calendars; however, that’s actually more a function of the fact that at work we use Novell’s GroupWise email/calendaring software, and have the requisite BES infrastructure up & running to fully accommodate the necessary integrations of Blackberries & GroupWise. GroupWise is rather notorious for not playing nicely or easily with a huge number of 3rd party apps, and their interoperability with the iPhone leaves much to be desired.
I’m now realizing that there are really three posts that I want to write on this subject. I’m now wrapping up the first one – general iPhone usability impressions. In the next post, I’ll delve a little deeper into the specific mechanisms that I’ve setup to make the iPhone work in an integrated and synchronized fashion, in terms of productivity (personal and otherwise). In the third & final post, I’ll talk about some of the iPhone apps that have become my favorites.
That realization made, I’ll close this first out by noting that my being a general Apple fanboy is only a small part of my infatuation with the iPhone (and my Apple fanboy-dom is actually, I would contend, more appropriately an “It-Just-Works-Elegantly” fanboy-dom…). Rather, my infatuation with the iPhone is based on what the device is able to do, how it is able to do it, and how those two factors map themselves to my way of getting things done. In light of how I do things, then, the iPhone really is that good.
As this has turned into a (very) long post, I’ll stop now. If there are any questions, or if I’ve missed anything that you might want to know about, just ask & I’ll be glad to answer…
-ghp






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